RECOVERING THE REMAINING BALANCE ON YOUR CASHLESS WRISTBAND
Important: Do not throw away your wristband. The period to request a refund will be from 01/07/2025 at 10:00 a.m. to 10/07/2025 at 5:00 p.m.
1. Click on this link (The link will be active from 01/07/2025 at 10:00 a.m.)
2. Select “Balance refund” and enter your email.
3. Enter the numbers from the chip on your wristband (they are on the back).
4. Enter the bank account number where you want to receive the refund.
5. If you have a remaining balance on the wristband, click the confirm button.
6. A message will appear confirming that the refund request has been successfully submitted. IMPORTANT: Refunds of the remaining balance on the wristband will begin to be processed from 17/07/2025, please be patient (there will be a €1 processing fee). If you have any questions, you can contact us at ayudadevolucionesimperium2025@eventsnfc.com