Cashless

RECOVERING THE REMAINING BALANCE ON YOUR CASHLESS WRISTBAND

Important: Do not throw away your wristband. The period to request a refund will be from 01/07/2025 at 10:00 a.m. to 10/07/2025 at 5:00 p.m.
1. Click on this link (The link will be active from 01/07/2025 at 10:00 a.m.)

2. Select “Balance refund” and enter your email.

3. Enter the numbers from the chip on your wristband (they are on the back).

4. Enter the bank account number where you want to receive the refund.

5. If you have a remaining balance on the wristband, click the confirm button.

6. A message will appear confirming that the refund request has been successfully submitted. IMPORTANT: Refunds of the remaining balance on the wristband will begin to be processed from 17/07/2025, please be patient (there will be a €1 processing fee). If you have any questions, you can contact us at ayudadevolucionesimperium2025@eventsnfc.com

CASHLESS SYSTEM AND PAYMENTS INSIDE THE FESTIVAL

1. Exchange your ticket for your wristband at the wristbanding area.

2. Top up your wristband at the designated cashless points (with credit card or cash).

3. You can now purchase drinks, food, and merch within the festival grounds.

4. You will be able to recover the remaining balance on your wristband via the web the week after the festival (from 01/07/2025 at 10:00 a.m. to 10/07/2025 at 5:00 p.m.) through this link (There will be a €1 processing fee). IMPORTANT: Refunds of the remaining balance on the wristband will begin to be processed from 17/07/2025.

5. Minimum top-up and increments of €5.

See the location of the cashless areas and bars on the festival map here.

CASHLESS

PAYMENT METHODS BY SERVICE