RETRIEVE THE LEFT OVER MONEY OF YOUR BRACELET
Important: Do not throw away your wristband. The period to request a refund will be from 28/06/2023 10:00 AM to 05/07/2023 5:00 PM.
- Click on this link: https://imperiumrock23.cashless.eventsnfc.com (The link will be active starting from 28/06/2023 10:00 AM).
- Select “Balance Refund” and enter your email.
- Enter the chip number of your wristband (it’s on the back).
- Enter the account number where you want to receive the refund.
- If there is any remaining balance on the wristband, click the confirm button.
- A message will appear confirming that the refund has been requested successfully. IMPORTANT: Refunds for the remaining money on the wristband will be processed starting from 10/07/2023. Please be patient (there will be a processing fee of €1).
If you have any questions, you can email them to firstname.lastname@example.org.
CASHLESS AND PAYMENT METHODS AT FESTIVAL
1. Collect your bracelet at wristbands zone.
2. Top up your bracelet on the topping up points.
3. Now you can buy drinks and food inside the festival.
4. You can retrieve the left over money of your bracelet via web once the festival is over here (It will have an expenses cost of 1€).
5. Minimum top-up and multiples of €5.
Festival Map here.